132 Episodes

  1. How to account manage in an independent full service agency, with Emma Blaken & Matt Bonser

    Published: 25/05/2021
  2. How can a podcast help an agency's new business strategy? with Nathan Anibaba

    Published: 18/05/2021
  3. What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert

    Published: 11/05/2021
  4. How to account manage in an app development agency with Tim Moore

    Published: 03/05/2021
  5. How to manage others for agency account managers, with Matt Plant

    Published: 27/04/2021
  6. 10 top tips to be successful in agency account management, with Jenny Plant

    Published: 20/04/2021
  7. What account managers can learn about the science of listening, with Dr Laura Janusik

    Published: 13/04/2021
  8. How to use the power of 'surgical empathy' with your clients, with Dr Mark Goulston

    Published: 06/04/2021
  9. An agency leader's guide to account management, with David C Baker

    Published: 26/03/2021
  10. How to move from agency employee to agency owner, with Simon Barbato

    Published: 23/03/2021
  11. Why 98% of online ads don't work - and what to do about it, with Martin Lucas

    Published: 16/03/2021
  12. What's the role of a digital agency project manager?, with Nadine Schofield

    Published: 09/03/2021
  13. How to improve the way you work with a marketing director, with Sam Bridger

    Published: 01/03/2021
  14. How to lead the team as agency client services director, with Paul Kirkley

    Published: 23/02/2021
  15. What can creative agency account managers learn from an account manager in the software industry?, with James Aldrich

    Published: 17/02/2021
  16. How to present new ideas with behavioural science in mind

    Published: 12/02/2021
  17. How to be a strategic account manager in the creative industry, with Andy Young & Laura Cohen

    Published: 02/02/2021
  18. Exceptional leadership and having difficult conversations, with Nadine Powrie

    Published: 21/01/2021
  19. How to be a great agency account director, with Sarah Deakin & Ruby Beagan

    Published: 29/12/2020
  20. How to create a high performing agency team culture, with Alison Coward

    Published: 15/12/2020

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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