132 Episodes

  1. How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

    Published: 28/12/2021
  2. What agencies and brands need to know about web3, with Jeff Kauffman Jr.

    Published: 14/12/2021
  3. The AI-driven agency, with Tom Ollerton

    Published: 30/11/2021
  4. How to grow your independent agency, with Agencynomics co-author Peter Hoole

    Published: 16/11/2021
  5. How agencies can use LinkedIn for growth, with James Potter, The LinkedIn Man

    Published: 02/11/2021
  6. How team profiling can accelerate your agency's growth, with Osmaan Sharif

    Published: 19/10/2021
  7. The Art of Client Service, with Robert Solomon

    Published: 05/10/2021
  8. What agencies can learn from management consultancies about account growth

    Published: 27/08/2021
  9. How to systemise account management in your agency, with Alex Raymond

    Published: 24/08/2021
  10. What's the role of Client Services Director in a copywriting agency, with Nina Whittaker

    Published: 17/08/2021
  11. Top 10 tips for getting, keeping and growing clients from podcast guests

    Published: 03/08/2021
  12. UK Creative Agency Recruitment Trends, with Phil Cookson

    Published: 25/07/2021
  13. What the fandom formula means for creators, brands and agencies, with Zoe Scaman

    Published: 20/07/2021
  14. Leading client meetings, with Jenny Plant

    Published: 13/07/2021
  15. Client Insights Report 2021, part two, with Carey Evans & Simon Rhind-Tutt

    Published: 06/07/2021
  16. Client Insights Report 2021, part one, with Carey Evans & Simon Rhind-Tutt

    Published: 29/06/2021
  17. How to develop your personal brand for agency leaders with Steve Richards and Ryan O’Keeffe

    Published: 22/06/2021
  18. Why every agency account manager needs to be good at brief writing, with Ceylan Boyce

    Published: 15/06/2021
  19. How to reach more senior clients, with Jenny Plant

    Published: 08/06/2021
  20. How to deal with difficult clients, with Dr Mark Goulston

    Published: 01/06/2021

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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