132 Episodes

  1. Leading the client service team with radical candour, with Vicky Janaway

    Published: 04/10/2022
  2. Legal matters for agencies, with Ryan Lisk

    Published: 20/09/2022
  3. How to uncover more resourcefulness and build resilience in your agency, with Piers Thurston

    Published: 06/09/2022
  4. How to make your agency more profitable, with Marcel Petitpas

    Published: 23/08/2022
  5. Four account growth considerations for agencies, with Jenny Plant

    Published: 09/08/2022
  6. The best and worst of client-agency relationships, with Gareth Turner

    Published: 26/07/2022
  7. How to ensure your agency team is diverse and inclusive, with Tutu Popoola

    Published: 12/07/2022
  8. From account manager to agency business consultant with Danny Turnbull

    Published: 28/06/2022
  9. Is your client's marketing fit for purpose?, with Nicky Parker

    Published: 08/06/2022
  10. Account growth tips for agency account managers, with Kap Chatfield and Jenny Plant

    Published: 31/05/2022
  11. Five red flag moments for agency account managers

    Published: 17/05/2022
  12. How to navigate people and culture issues for agency leaders, with Sarah Brewster

    Published: 03/05/2022
  13. How to make yourself more valuable to your client, with Kate Whittaker

    Published: 19/04/2022
  14. How a community for women in healthcare was built, with Peg Dougherty Marcus

    Published: 05/04/2022
  15. Account management tips from a global ad agency Account Director, with Faizan Ali

    Published: 22/03/2022
  16. What the Metaverse means for agencies, with Ben Fryer

    Published: 08/03/2022
  17. How to navigate challenging situations as an agency account manager, with Robert Solomon

    Published: 22/02/2022
  18. How to manage a remote agency team with Fi Edwards and Katie Langdon, Skin & Blister

    Published: 08/02/2022
  19. How to pitch to procurement, with Jessica Bowler and Iris Gatzweiler

    Published: 25/01/2022
  20. How can agencies make client relationships more profitable?, with Chris Merrington

    Published: 11/01/2022

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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