The Treatment Room

23 Episodes

1. The Treatment Room Podcast – What’s going to make the difference to the profitability of the business?

   Published: 27/09/2022
2. The Treatment Room Podcast – You are in the customer service industry – whether you like it or not!

   Published: 20/09/2022
3. The Treatment Room Podcast – Marketing and Sales

   Published: 14/09/2022
4. The Treatment Room Podcast presents Hot Topics 2022 – Expectation, Training & What Will You Pay For?

   Published: 02/03/2022
5. The Treatment Room Podcast presents Hot Topics 2022 – Internal conflict

   Published: 23/02/2022
6. The Treatment Room Podcast presents Hot Topics 2022 – Foundation Programme

   Published: 16/02/2022
7. The Treatment Room Podcast presents Hot Topics 2022 – Training needs, retention and patient outcomes

   Published: 11/02/2022
8. The Treatment Room Podcast presents Hot Topics 2022 – Red Flags, Internal Process and learned experiences

   Published: 14/01/2022
9. The Treatment Room Podcast presents Hot Topics 2022 – KPIs, Learning & Development and Organisational design

   Published: 12/01/2022
10. The Treatment Room Podcast – Call management/ Team performance/ What are the things only you can do?

    Published: 15/12/2021
11. The Treatment Room Podcast presents Hot Topics – Forecasting/ Using data not emotions/Aiming for the stars

    Published: 06/12/2021
12. The Treatment Room Special – Christmas Parties

    Published: 18/11/2021
13. The Treatment Room Podcast presents Hot Topics – Contingency Planning/Marketing messaging/Supervision vs Profitability

    Published: 17/11/2021
14. The Treatment Room Podcast presents Hot Topics – Customer Experience/Staff Grievances/Financial Skills

    Published: 10/11/2021
15. The Treatment Room Podcast presents Hot Topics – ‘It’s Not Me, It’s You’

    Published: 04/11/2021
16. The Treatment Room Special – Chaperones

    Published: 04/11/2021
17. The Treatment Room Special – Lone Worker & Safety

    Published: 01/10/2021
18. Podcast: Hot Topics: Selling in the Therapy world

    Published: 02/09/2021
19. The Treatment Room Podcast presents Hot Topics – Onboarding and Inductions

    Published: 13/08/2021
20. August – Hot Topics – Putting a Vision into Practice

    Published: 05/08/2021