132 Episodes

  1. How to win without pitching, with Shannyn Lee

    Published: 23/04/2024
  2. How a workshop culture builds high performing agency teams, with Alison Coward

    Published: 09/04/2024
  3. Selling your agency in 2024, with Jonathan Baker

    Published: 26/03/2024
  4. Why the agency business model isn't working, with Michael Farmer

    Published: 04/03/2024
  5. How to manage a remote agency team, with Gustavo Razzetti

    Published: 19/02/2024
  6. How to price to maximise profit, with Alfie Wenegieme

    Published: 02/02/2024
  7. Agency strategy and predicting the future with AI, with Nikolas Pearmine

    Published: 23/01/2024
  8. How to Sell, with Marcus Cauchi and Benjamin Dennehy

    Published: 09/01/2024
  9. Agency project management and service delivery, with Joanne Reid

    Published: 14/12/2023
  10. How to escape the daily grind of agency ownership, with Karl Sakas

    Published: 05/12/2023
  11. Bonus episode 5 of 5: How to get account managers adding value to your agency from Day 1 (and reduce churn)

    Published: 01/12/2023
  12. Bonus episode 4 of 5: How to get your account managers to ask better questions (and how it can increase client lifetime value)

    Published: 30/11/2023
  13. Bonus episode 3 of 5: Do your account managers know how to run an effective client meeting? If not it could be hurting your agency

    Published: 29/11/2023
  14. Bonus episode 2 of 5: From 'order taker' to trusted advisor - raising the value of your account managers (and why it's vital)

    Published: 28/11/2023
  15. Bonus episode 1 of 5: Why your account managers need entrepreneurial skills (and how this will grow your agency)

    Published: 24/11/2023
  16. How creative, strategy and account management work together in an agency, with Free Partners

    Published: 20/11/2023
  17. How to improve performance and reduce stress, with David Meikle

    Published: 06/11/2023
  18. What's wrong with agency new business and how to fix it with Benjamin Dennehy

    Published: 17/10/2023
  19. How agency leaders can help account managers to grow existing client business, with Jenny Plant

    Published: 09/10/2023
  20. A creative director's perspective on account management, with Joey Tackett

    Published: 05/09/2023

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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