139 Episodes

  1. Conversations not presentations - mastering sales, with Blair Enns

    Published: 12/06/2025
  2. Why Account Management Deserves More Respect, with David C. Baker

    Published: 27/05/2025
  3. How adding account management impacted an event production agency, with Cameron Magee

    Published: 13/05/2025
  4. From employee to advocate: Why account managers should build a personal brand, with Claudia Cardinali

    Published: 25/04/2025
  5. Smaller, Faster, More Human: The Future of Agencies, with Carl Smith

    Published: 14/04/2025
  6. The Impact of AI on SEO agencies, with Kevin Gibbons

    Published: 27/03/2025
  7. The AI business consultancy, with Tom Head

    Published: 05/03/2025
  8. How to run strategic marketing campaigns for your agency

    Published: 25/02/2025
  9. How GenAI is transforming pharma marketing & healthcare communications

    Published: 11/02/2025
  10. Why agencies needs a people and culture plan, with Theresa Carter

    Published: 28/01/2025
  11. Mastering client-centric account growth in 2025, with Jenny Plant

    Published: 14/01/2025
  12. How to be a leader people want to follow, with Traci Schubert Barrett

    Published: 31/12/2024
  13. Top 10 tips & insights from the podcast in 2024, with Jenny Plant

    Published: 09/12/2024
  14. Who cares about advertising? - with Brian Jacobs and Crispin Reed

    Published: 19/11/2024
  15. From Lost to Loyal - How to win back clients for exceptional ROI, with Dan Pfister

    Published: 22/10/2024
  16. How a new head of client services impacts the agency, with Emily Brown & Matt Loughlin

    Published: 22/10/2024
  17. How to evaluate your agency operations, with Harv Nagra

    Published: 08/10/2024
  18. How agency owners create a 'market of one', with Robin Bonn

    Published: 24/09/2024
  19. What your clients don't tell you (part 2) with Carey Evans & Simon Rhind-Tutt

    Published: 03/09/2024
  20. What your clients don't tell you (part 1) with Carey Evans and Simon Rhind-Tutt

    Published: 20/08/2024

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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