CELab: The Customer Education Lab

152 Episodes

1. Episode 52 - What Can David Bowie Teach Us About Customer Education

   Published: 08/01/2021
2. Episode 51 - COGNITION 2020 - 6 Principles to Building a Customer Education Program

   Published: 10/12/2020
3. Episode 50 - CELab Anniversary Special

   Published: 25/11/2020
4. Episode 49 - Customer Education Conferences Recap 2020

   Published: 12/11/2020
5. Episode 48 - CELab Live Mailbag

   Published: 29/10/2020
6. Episode 47 - Carla Torgerson Explains Microlearning for Customer Education Professionals

   Published: 13/10/2020
7. Episode 46 - Instructional Design 101 - Bloom's Taxonomy

   Published: 24/09/2020
8. Episode 45 - Maria Manning-Chapman - Free and Fee - What Customer Education Professionals Need to Know about Education Services

   Published: 09/09/2020
9. Episode 44 - Chip Ramsey - Start with Science

   Published: 25/08/2020
10. Episode 43 - Mailbag - Part 2 - Where Does Customer Education Belong?

    Published: 05/08/2020
11. Episode 42 - Customer Education Mailbag - Part 1

    Published: 24/07/2020
12. Episode 41 – Intellum and Forrester show how to Increase Revenue and Improve Customer Retention Through Customer Education Programs

    Published: 07/07/2020
13. Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report

    Published: 30/06/2020
14. Episode 39 - Thought Industries - 2020 State of Customer Training Report

    Published: 23/06/2020
15. Episode 38 - The State of Education Services 2020 - Part 1

    Published: 16/06/2020
16. Episode 37 - Delightful Learning and Gamification with Daniel Quick

    Published: 18/05/2020
17. Episode 36 - Jonathan Anderson and the Power of UI in Product Adoption

    Published: 27/04/2020
18. Episode 35 - A Time to Shine - Customer Education Best Practices for Dark Days

    Published: 30/03/2020
19. Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

    Published: 18/03/2020
20. Episode 33 - Barry Kelly Takes Us from Default to Dynamic Measurement

    Published: 18/02/2020