Crisis Management with Damian

Inspired by the ITV show Mr Bates vs the Post Office, Damian reflects on the correct way to handle a crisis.Detailing a study by Kim and Lee on the Johnson & Johnson Tylenol crisis, Damian explores the lessons we can learn from their response to disaster and how we can utilise them in our everyday lives.These approaches include:* Swift and decisive action* Communicating transparently* Cooperating with others* Reapplying learnings* Emphasising the rebuilding of trust* Learning from the experienceThis episode offers a new insight into how we can respond to crisis in a more effective way.Download the High Performance app and join Plus to access the rest of the 'Thoughts from Damian' series. Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

The High Performance Podcast turns the lived experiences of the planet's high performers into your life lessons. Jake Humphrey (broadcast presenter of 20 years) and Professor Damian Hughes (leading high performance expert), speak to athletes, authors, entertainers and experts about the key to their success. But, Jake and Damian look beyond the guests achievements and encourage guests to share how they developed their mindset, what gives them confidence, how they navigate adversity and much more. Hear from guests as you’ve never heard them before. The High Performance Podcast aims to help listeners navigate their own version of high performance.Want to get the most from High Performance? You can download the new home of High Performance for FREE to listen to every episode we've ever recorded, get access to exclusive content and daily boosts of motivation. Everything you need to unlock your own version of High Performance. Simply click here or search High Performance in the App store. Then enter your exclusive access code: HPAPP Hosted on Acast. See acast.com/privacy for more information.