79. The Science Behind Happy Leadership and Improved Customer Service Experiences With Tia Graham
Doing Customer Experience Right with Stacy Sherman - A podcast by Doing CX Right® - Mondays
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Do your work teams seem disengaged? Are you looking for simple impactful ways to enhance your company culture? Stacy Sherman and guest Tia Graham, an expert on positive psychology, discuss eight steps for creating a workplace of happy leadership that elevates employee engagement and drives bottom-line results. You'll hear fascinating research and learn how investing in relationships can lead to greater success than focusing on completing tasks. We want you to take control of your own happiness and become a change agent for positive leadership, as your colleagues and customers will see and feel it. More info:
