58. Creating memorable & personalized customer experiences at scale with David Wachs
Doing Customer Experience Right with Stacy Sherman - A podcast by Doing CX Right® - Mondays
Categories:
How often do you get a personalized handwritten letter in the mail? When received, how does it make you feel? Bet you remember it and may even look at the message longer than a quick text or email buried in your inbox. Stacy Sherman and David Wachs, a serial entrepreneur discuss the lost art of letter writing and a scalable solution that's changing how people interact and connect while also increasing appreciation and gratitude on a massive scale for long-term business success. Listen to the Doing CX Right podcast now. Learn and pay it forward. More details: DoingCXRight.com/podcast
