143. Beyond the Deal: Delivering Value That Keeps Customers Coming Back | Bob Burg (Rerun)
Doing Customer Experience Right with Stacy Sherman - A podcast by Doing CX Right® - Mondays
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How can businesses effectively communicate and deliver real value? Join Stacy Sherman as she revisits her conversation with author Bob Burg. In this rerun from first 10 episodes, they dive into expert strategies for enhancing both customer and employee experiences, understanding the key differences between price and value, and building genuine connections that foster loyalty. Discover the power of influence in business relationships, the impact of authentic leadership, and the importance of leaders truly believing in their teams. Don’t miss this chance to revisit one of our most popular episodes! Listen now at