Insight driven engagement
Customer First - A podcast by KPMG International
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In this episode, we explore the concept of insight driven engagement and how organizations are getting to know their customers at a deep and profound level to help them choreograph motivational experiences. Today's experts are: Amanda Hicks, Partner, Customer Brand & Marketing Advisory, KPMG in Australia and Torsten Fritz, Director, Customer Advisory, KPMG in the United Kingdom.
