257 Episodes

  1. Robin Hills: Understanding the Intelligence of Emotions

    Published: 23/04/2024
  2. April Hot Take: Why Empathy Starts with Self-Awareness

    Published: 16/04/2024
  3. Logan Mallory: How a Culture of Gratitude Boosts Engagement and Mental Health

    Published: 09/04/2024
  4. Paul Rutter: Could you Live with Your Customers and Colleagues 24/7?

    Published: 02/04/2024
  5. Kat Kennan: How Trauma-Informed Marketing Offers a Radical Customer Experience

    Published: 26/03/2024
  6. Charles Gellman: Take Your Meds! AI-Assisted Robotics Improves Home Health Care

    Published: 19/03/2024
  7. Shizu Okusa: From Wall Street to Wellness: How One Entrepreneur Built Empathy Into Her Success

    Published: 12/03/2024
  8. Amy J. Wilson: How to Heal from Burnout to Embrace Empathy

    Published: 05/03/2024
  9. Alain Hunkins: Cracking the Leadership Code

    Published: 27/02/2024
  10. Michael Bungay Stanier: How to Work with (Almost) Anyone

    Published: 20/02/2024
  11. February Hot Take: How Marty Maraschino Taught Me Resilience

    Published: 13/02/2024
  12. Jeannie Gainsburg: How to Be a Savvy LGBTQ+ Ally

    Published: 06/02/2024
  13. January Hot Take: How Either/Or Thinking is Killing Your Company

    Published: 30/01/2024
  14. Mara Glatzel: Why it's Essential for High-Performers to Be "Needy"

    Published: 23/01/2024
  15. Minter Dial: How to Embed More Heart into AI

    Published: 16/01/2024
  16. Trent Griffin-Braaf: The Benefits and Myths of Hiring Formerly Incarcerated People

    Published: 09/01/2024
  17. Dr. Cori Lathan: Benevolent Cyborgs and a Techno-Optimist's View on Technology

    Published: 02/01/2024
  18. December Hot Take: Are You Outsourcing Empathy?

    Published: 26/12/2023
  19. Katharine Manning: How Trauma Impacts Performance - and What Smart Leaders Can Do

    Published: 19/12/2023
  20. John Southard: How Military History Can Transform Your Customer Engagement Strategy

    Published: 12/12/2023

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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

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