It's a Customer's World with Andy Murray
A podcast by Sam M. Walton College of Business
48 Episodes
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The Future of Retail Media Networks with Simon Miles
Published: 11/10/2022 -
Exploring Retail Media Networks with the Walton College of Business Research Team
Published: 04/10/2022 -
What’s the best advice you have for University seniors? A compilation of top answers from ten industry Leaders we’ve interviewed over the last two years, all in this special edition podcast.
Published: 06/09/2022 -
Chris Gray on the Intersection of Marketing and Psychology
Published: 10/08/2022 -
Chad Fox on Marketing in an Evolving Retail Space
Published: 27/07/2022 -
Sarah Goforth on Entrepreneurship and Innovation
Published: 13/07/2022 -
Rodney Thomas and Stephanie Thomas on Topical Supply Chain Issues
Published: 22/06/2022 -
Paco Underhill on How We Eat
Published: 13/04/2022 -
Molly Rapert on Teaching Tomorrow’s Leaders
Published: 16/03/2022 -
Kevin Ervin Kelley on the Customer Centric Innovation in Stores
Published: 04/08/2021 -
Kevin Ervin Kelley on Progressive Retail Design
Published: 04/08/2021 -
Simon Miles & James Beck from The Coca-Cola Company on Collaboration Between Brands & Retail
Published: 25/05/2021 -
Paco Underhill Answers Marketing Student Questions
Published: 10/05/2021 -
Advice for Students from Marketing Luminary Kevin Roberts
Published: 05/04/2021 -
Sam M. Walton College of Business Students on Taking Business Beyond the Transaction
Published: 29/03/2021 -
Sarah Friar on Keeping Empathy as a Core Value
Published: 22/03/2021 -
Steve Dennis on the Shifting Retail Space
Published: 15/03/2021 -
Brenda Malloy on Assembling Customer-Centric Leadership Teams
Published: 08/03/2021 -
Dr. Nick Fine on the Dichotomy Between IT and Digital Marketing
Published: 01/03/2021 -
Rishad Tobaccowala on the Human Behind the Consumer
Published: 22/02/2021
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.
