152 Episodes

  1. Episode 12 - Bill Cushard Shows How Helping Really Sells

    Published: 12/04/2019
  2. Episode 11 - Content Development Myths

    Published: 28/03/2019
  3. Episode 10 - Discovery and Knowledge Gathering

    Published: 14/03/2019
  4. Episode 9 - Virtual Instructor-Led Training

    Published: 28/02/2019
  5. Episode 8 – Skills for Customer Education Leaders

    Published: 14/02/2019
  6. Episode 7 - Skilljar Connect Recap - Content Effectiveness

    Published: 31/01/2019
  7. Episode 6 - Connecting and Visualizing Customer Education

    Published: 17/01/2019
  8. Episode 5 - CEdMA Fall 2018 Conference Recap

    Published: 04/01/2019
  9. Episode 4 - Hiring a Customer Education Leader

    Published: 20/12/2018
  10. Episode 3 - The LMS Discussion (Choosing a Customer LMS)

    Published: 14/11/2018
  11. Episode 2 - Is Customer Education just “Training”?

    Published: 14/11/2018
  12. Episode 1 - Getting Started with Customer Education

    Published: 11/11/2018

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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