269 - Designing Change: The Art of Service Design and Facilitation with Gerry Scullion

Fellow power-podcaster and community creator, founder of The Human-Centered Design Network, and teacher of the next generation of thinkers and doers, Gerry Scullion’s impressive list of founding projects is a true testament to his 21-year mastery of ‘service’.Episode 269 is an education into this world; Gerry introduces us to the principles, theories and practices of Service Design, where it intertwines with facilitation, and why design and facilitation are in fact, one and the same.We talk a...