57 - Are you Friends with your Customers? - Sumitra Narayanan

Women in Customer Success Podcast - A podcast by Marija Skobe-Pilley

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Are you friends with your customers? Should you be? Would you take your customer out for a coffee? If you are wondering what's the right approach, you're not the only one. Sumitra was also wondering...and then started writing about it. In #Episode57, Sumitra is sharing her tips on your relationship with customers: getting out of the 'customer' categoryfinding mutual interests maintaining relationship Sumitra is sharing her exciting journey from a Standford graduate (C...