53 - How to Grow in Your Customer Success Role - Sindy Brücher-Sharma

This episode is a mini-masterclass on growing in the Customer Success role - from a manager's perspective. Sindy Brücher-Sharma, the Manager of Enterprise Customer Success at Adobe shares some practical tips on:Hiring for Customer Success80 / 20 Rule in CareerGrowth mindsetPersonal Development PlanAlthough we wanted to explore how to hire for potential and allow growth opportunities within the team, Sindy has so much practical advice for managers:Ruthless prioritisation for team members'Leaving loudly'Working hoursLife outside workDISCLAIMER: Beauties of working from often come with challenges, such as background noise! Apologies in advance for some unavoidable background noise during the recording of this episode.Connect with Sindy!__________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!__________________________________________________CURATED CONTENTIf you like this episode, you will also like:06 - How to Get Your First Customer Success Job - Irit Eizips24 - How to Narrow the Gender pay Gap During the Hiring Process - Kristi Faltorusso34 - How to Be a Boss of Your Career - Emilia D'Anzica35 __________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success - Website - womenincs.co - LinkedIn - linkedin.com/company/womenincs - Instagram: https://www.instagram.com/womenincs.co/ - Podcast page - womenincs.co/podcast - Sign Up for PowerUp Tribe - womenincs.co/powerup Host Marija Skobe-Pilley - Website - https://www.marijaskobepilley.com/ - LinkedIn - https://www.linkedin.com/in/mspilley/ - Coaching with Marija: http://marijaskobepilley.com/programs - Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie