51 - How to Productise Customer Success - Anu Dudhat

Women in Customer Success Podcast - A podcast by Marija Skobe-Pilley - Wednesdays

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In this episode, I talk to Anu Dudhat, Head of Customer Success and Product at Customer Success Box. Anu is also one of the Top 100 CS Strategists for 2020. Anu is talking about productizing Customer Success - what does it mean to create products from learning, customer success processes and customer outcomes, in order to scale the business and provide repeatable experiences for the customers.Follow Anu!___________________________________________________About Women in Customer Success Podcast...