46 - How to Find Your Niche in Customer Success - Elisabeth Courland

Today I'm talking with Elisabeth Courlone, Digital Customer Success Manager, Top 100 CS Strategist, Mentor,  blogger, and Founder of some notable initiatives, such as The Digital CSM and Open Book of Customer Success.When I think about Digital Customer Success, Elisabeth is the first person that comes to mind. In the last year, she's been creating valuable resources on the topic, she's been a guest on many podcasts, webinars, and events as Customer Success at scale is becoming more prevalent across organizations. Elisabeth is an expert in it - Digital CS is her niche, her speciality. And that is exactly what we are talking about today.In this episode, you'll learn about: How to recognize what is your niche, your specialityHow to position yourself as an expertStrategies for choosing where to invest your time, especially given the explosion of different CS events and resources Elisabeth's career lessons and highlights Follow Elisabeth!___________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!___________________________________________________Curated ContentIf you like this episode, you will also like:18 - How to Build Your Online Presence on LinkedIn__________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success - Website - womenincs.co - LinkedIn - linkedin.com/company/womenincs - Instagram: https://www.instagram.com/womenincs.co/ - Podcast page - womenincs.co/podcast - Sign Up for PowerUp Tribe - womenincs.co/powerup Host Marija Skobe-Pilley - Website - https://www.marijaskobepilley.com/ - LinkedIn - https://www.linkedin.com/in/mspilley/ - Coaching with Marija: http://marijaskobepilley.com/programs - Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie