45 - How to Practice Emotional Intelligence - Ashna Patel

Today I'm talking to Ashna Patel, Manager of Customer Success at Ascend Cloud. Ashna is such an amazing, passionate leader, extremely active on a global customer success scene. She is involved with so many different initiatives, communities, events, that are hard even to keep track of, and not only being involved. But, as you will hear from this conversation, she is just extraordinarily passionate about what she does so it all comes naturally for her. If you heard Ashna talking, you probably picked up that she is an emotional intelligence expert in customer success. In this episode you will hear about Emotional Intelligence:  What emotional intelligence really isHow can you start practising it on a daily basis (starting with regular reflections)How can you advocate for it in the workplaceWe started the conversation with Ashna's career lessons:How to always be one step ahead in your careerFind your 'why' behind everything you doBooks Ashna is recommending:Emotional Intelligence by Daniel Goleman Start With Why by Simon Sinek Connect with Ashna!___________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!______________________________________________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success - Website - womenincs.co - LinkedIn - linkedin.com/company/womenincs - Instagram: https://www.instagram.com/womenincs.co/ - Podcast page - womenincs.co/podcast - Sign Up for PowerUp Tribe - womenincs.co/powerup Host Marija Skobe-Pilley - Website - https://www.marijaskobepilley.com/ - LinkedIn - https://www.linkedin.com/in/mspilley/ - Coaching with Marija: http://marijaskobepilley.com/programs - Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie