41 - How to Set Your Team Up for Success - Emily Garza

In today's episode, I'm talking to Emily Garza - AVP of Customer Success at Fastly, and the Founder of ValueCS with Emily.We start the episode by exploring how Emily's background in Sales and sales enablement is a great stepping stone for the Customer Success industry. In this episode, you'll hear about the following: Brag sheet - what is it and why you should have one!Creating Customer Success teams - where to start from and how to set the team up for success?Coaching - how to get the most out of your coaching?Mentoring - is that the answer to all of your career questions?Follow Emily!___________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley brings a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!___________________________________________________Curated ContentIf you like this episode, you will also like:10 - How to Lead Multi-Cultural Teams - Minna Vaisanen17 - How to Lead with Authenticity and Kindness - Kay Mukherjee20 - How to be More Visible While Working Remotely - Jo Massie38 - Why Customer Onboarding Matters - Donna Weber39 - Lessons from the C-Suite - Megan Bowen40 - Are Your Customers Getting Value? - Charlie Harvey__________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success - Website - womenincs.co - LinkedIn - linkedin.com/company/womenincs - Instagram: https://www.instagram.com/womenincs.co/ - Podcast page - womenincs.co/podcast - Sign Up for PowerUp Tribe - womenincs.co/powerup Host Marija Skobe-Pilley - Website - https://www.marijaskobepilley.com/ - LinkedIn - https://www.linkedin.com/in/mspilley/ - Coaching with Marija: http://marijaskobepilley.com/programs - Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie