140 - The Art of Delivering Customer Value: A Masterclass with Liz Starling

Women in Customer Success Podcast - A podcast by Marija Skobe-Pilley - Wednesdays

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Text us your questions and thoughts! In this episode of the Women in Customer Success Podcast, we sit down with Liz Starling, Head of Customer Success at Anthropic, to explore her fascinating career journey from environmental scientist to business consultant to customer success powerhouse. Liz is a seasoned customer success leader with a unique career path and a strong vision for what great customer engagement looks like. From the importance of aligning with the buyer early on to the nu...