115 - How to Drive Revenue as a Customer Success Team - Emma Aidanpää-Salmi

Women in Customer Success Podcast - A podcast by Marija Skobe-Pilley - Wednesdays

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Are you looking to drive revenue as a customer success team? With Emma, we talk about exactly that along with setting effective team quotas and compensation plans. We also go into Emma's customer success journey. In addition, you’ll hear about her customer success team, how it has been achieving the quotas and what works well for her customer success managers.Emma is Vice President of Customer Success at RELEX, building and scaling high-performing CS teams in a hypergrowth business environmen...