112 - Top Mistakes to Avoid as a CS Leader - Natalia von Oertel

Women in Customer Success Podcast - A podcast by Marija Skobe-Pilley

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Latin America. Leading teams dedicated to serving these regions has further strengthened her ability to navigate their unique nuances. Beyond her professional pursuits, she embraces the multifaceted roles of a dedicated mother and an ardent ballet enthusiast—albeit a humble one. You’ll also hear about: How can you help customers achieve their goals?What to include in the customer success plan?What is the right thing to do as a CSM? Tune in and learn what it truly takes to deliver va...