Transformation in a Low-Volume/High-Complexity Setting
Visual Workplace Radio: Let the Workplace Speak - A podcast by Gwendolyn D. Galsworth, Ph.D.
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What is the challenge in transforming operations in a low-volume/high-complexity work environment? Why is progress so hard to come by? Where does lean fit in? And what is visuality’s role? This week on Visual Workplace Radio, Gwendolyn Galsworth, your host and visual expert, extends last week’s discussion on implementing improvement in slo-mo settings. This week she describes how to do it—her HOW. With military depots as a focal point, Dr. Galsworth describes how she calibrates the bottom-line potential of change—by first comparing visual’s likely impact with lean’s. Then, she shares how she determines what to do first and what comes next, usually in close parallel. To help her, she has designed a so-called “3-Column Assessment Protocol,” specifically developed for the low-volume/high-mix setting. The effectiveness of this protocol in accurately assessing change potential is tied precisely to the fact that it deals with visual, lean, and culture separately. Tune in/learn more.
