Master Class-2: Get Business Results/Do Your Homework!

Visual Workplace Radio: Let the Workplace Speak - A podcast by Gwendolyn D. Galsworth, Ph.D.

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Can operators really impact the business case directly with area-based visual improvement? You bet they can—if they learn how! This week your host and visual expert, Gwendolyn Galsworth, continues her discussion on how line employees can add improvement value to the company—and gain value for themselves—through the principles and practices of Work That Makes Sense/Operator-led Visuality (WTMS). First, your trainers have to train with great expectations in mind—as long as they first find them for themselves. Listen as Gwendolyn walks through the importance of your trainers doing their homework so they find the change they seek—before they train the first operator. Doing advance homework is critical for all the modules in the WTMS system. But the business impact is perhaps never more dramatic than when you help value-add associates implement Smart Placement. Tune in as Gwendolyn anchors this with examples from her Master Class in western Minnesota last month. Let the workplace speak.

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