#9 Transforming Data into User Experience Gold with Serena Chan from Dovetail

Send us a textUnlock the secrets of transforming user research into powerful customer insights with Serena Chan from Dovetail. "There's no better feeling than after you've shared out a research report and then, months later, a stakeholder comes back and references it and says, 'Oh, remember that cool research you did? Wow, this is really relevant now." – Serena ChanThe San Francisco-based research advocate has witnessed and shaped the evolution of Dovetail from its early days as a diary ...