EP54: Doing Things Properly with Tammi Sims

Tammi Sims is the VP of Customer at Properly, an industry-leading cleaning app with a host of deeper applications. Perhaps more importantly, Tammi (along with her partner Alex Nigg) are visionary vacation rental leaders: they identified a need for this solution way back before anyone could even name the problem. Tammi is a regular at industry conferences -- and it was at VRMA in New Orleans where Tammi was ‘in her element’ -- that I got the chance to sit in on a sushi lunch and then record a conversation that goes way beneath the surface (like any good thorough vacation rental professional would) to explore Tammi’s backstory, her borderline-obsession with small details, and some of her concerns and wishes for the future of this movement. I have had the pleasure to watch Tammi and Alex grow their business over the course of the last few years and it’s been such a treat to watch them grow, but with the right values, the right priorities and the right attitude about how we should treat one another. This is a fabulous episode for any RBO or PM who likes to do things properly. If you want to innovate like Tammi, consider a demo with our friends at PointCentral (free HVAC Analytics included from this landing page): https://www.pointcentral.com/vrmb/ Here are some links and people mentioned in the episode: Properly: https://www.getproperly.com VRMA: http://www.vrma.org VRMB: www.vrmb.com Touchstay: https://touchstay.com Collapsible Funnel: https://www.worldmarket.com/product/collapsible-silicone-funnels-set-of-3.do