EP20: The Folio with Jeff Jensen of Utopian Luxury Vacation Homes

Jeff Jensen and his team of concierges at Utopian Luxury Vacation Homes believe that personalization is luxury: that placing your favorite newspaper or a hat from your alma mater in your vacation rental can convey thoughtfulness and win repeat business.    But in order to personalize you need to know something about those guests — something personal. So from the moment of receiving the inquiry, Jeff’s correspondence team embarks on an information gathering mission to learn as much as possible about the guests: data that then gets put to good use in curation of the actual stay.    If you want to innovate like Jeff, consider a demo with our friends at PointCentral (free HVAC Analytics included from this landing page): https://www.pointcentral.com/vrmb/   Here are some links that may or may not have been mentioned in the show: http://utopianlvh.com/     Learn more about the host, visit https://mattlandau.com/ Get marketing strategies for vacation rentals, visit https://www.vrmb.com/ Collaborate with other professionals in https://community.vrmb.com/