#191 Customer Experience

Today Sam and Mark discuss two very different examples of customer experience, what as agents we can learn from them and how they leave the customer feeling. It is important to make a difference to people in their moment, not 12 months later as Sam will explain.

Om Podcasten

Each week Sam Hunter, Mark Worrall, Ian Macbeth and a special guest real estate agent take you through the strategy, advice, tips and tricks that will help you go from a great to a world-class real estate agent. Featuring interviews with leading agents in Australia, the UK and beyond, each conversation delivers actionable value and brings a positive change to your mindset and a positive change to your real estate business.