AI in Retail: Proof of Concept to Production with Cari Covent, Head of Artificial Intelligence and Emerging Technology, Canadian Tire Corporation.

Recorded live on the stage at the Retail West conference in Vancouver in November, joining me after a brief introduction by RCC's excellent Greg Wilson, Director of Government Affairs for B.C., is Cari Covent, Head of Artificial Intelligence and Emerging Technology, Canadian Tire Corporation.  Together, we explore the importance of taking a holistic approach to embracing AI for retailers, the importance of change management, starting small with automating routine tasks that can ladder up to more comprehensive use case models, and above all, focussing on the customer, solving problems and being faithful to your brand promise in everything you do with AI in your business.