17 - Negotiate Better with FBI Hostage Negotiator Chris Voss

When bank robbers, kidnappers, and terrorists held someone hostage, the FBI called Chris Voss to negotiate their release. He knows how to get what he wants, and today he's sharing the skills that can help you become a better negotiator too. He and Amy discuss how to be a better communicator, how to prevent ego from ruining a deal, how to conquer the fear of negotiating, and much more