Ep. 120: What Recruiters Can Learn From Customer Experience

The #SocialRecruiting Show - A podcast by Katrina Collier

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Katrina Collier, Candidate Engagement Author & Keynote, and Glenn Martin, Interim TA & Recruitment PM (covering for Audra) chatted to Matt Ballantine, Advisor at Stamp London & host of the WB-40 podcast.

Matt thinks there's much we recruiters can learn from customer experience including design thinking, user journey mapping and service design. 

Sounds intriguing!