Sub-mariner now retailer Peter Wells on building an iconic local business | #440

Peter Wells is the reason I do this show. Not him personally … but the type of person and business owner that he is, having steadily taken a small fishing tackle store from $660,000 in year one to its current $5M turnover after 9-years. Join me as he shares exactly how he’s done it. “The customer is always right until we have the chance to show them otherwise.” - Peter Wells, Davo’s It’s people like Peter Wells that inspire me to continue doing this show after almost 10 years. A small business owner, with an interesting story, who’s never been in the limelight and who’s effectively using some form of marketing to grow their business. Peter used to work on submarines … now he owns Davo’s Fishing & Tackle - a simple bricks and mortar business he bought 9-years ago - that now has three stores on Australia’s beautiful Sunshine Coast. He’s big on customer service, has a hunger for figuring out how retail works, is a lifelong student of personal development and has some great learnings (and stories) from his past life as a submariner.  But this is not one of those chats where everything falls into place … as Pete (and his son) come to grips with how to transition in to the eCommerce space.   In episode 440 of your favourite marketing podcast, Peter reveals: Why he sold a logistics business to buy a little fishing and tackle shop How he stays ahead of retail trends Why it took him so long to start an eCommerce store What he learnt from being a submariner The importance of working closely with suppliers The best marketing he does to attract and retail customers And plenty more ...   Resources mentioned: Davo’s Fishing & Tackle Interview with Paul Nieuwenhuys from Hooked Online & Sinker Interview with Brendan Torazzi   Here’s Yellow’s Do More Business Video Series (Episode 1) that I hosted   Please support American Express who make this show possible: American Express Business Explorer Credit Card Let your business expenses reward you. Every year.   DesignCrowd Get $100 off your next designbrief.   If something in this episode of Australia’s favourite marketing podcast peaked your interest, then let me know by leaving a comment below. May your marketing be the best marketing. For more interviews with successful business owners visit Small Business Big MarketingSupport the show: https://www.patreon.com/marketingpodcastSee omnystudio.com/listener for privacy information.