TSE 1083: 3 Crucial Signs You Need to Add More Value
The Sales Evangelist - A podcast by Donald C. Kelly

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Sometimes as sales reps we don’t bring enough value to the table and there are 3 crucial signs you need to add more value so you won’t be judged only on price. Dion Travagliante runs Madison One Consulting, a consulting practice where he solves problems for SAS businesses. He said he loves the fact that sellers have latitude in their careers and he loves the chase of finding the potential customer and then uncovering the issue and working to solve it. People have a preconceived notion that sales is just talking with no science, rhyme, or reason behind it, but he calls it a challenging world that you can train yourself to succeed in. COMMODITY Sellers often struggle to stand out against other competitors and they struggle against being viewed as simply a commodity. The key is to become the winner of the account. Dion defines value as improvement in a client or prospect’s individual situation. That centers on solving problems. Any company that is selling something originated around the idea of solving someone else’s problem. That means as a sales rep, you’re a steward of your company’s solution in the marketplace. That should free you to talk to anyone about the challenges they are facing. Flip the script. There will always be people who perceive salespeople as slick operators who try to jam products down people’s throats. No one wants to have that persona. Instead, approach every customer as someone with a pain point whose problem you’d like to solve. If you do, you’ll be better than 95 percent of the sellers out there because you’ll be thinking about someone else. Talk about benefits and not features. If you can solve the customer’s problem, move forward and have a conversation. If you can’t, you’re saving both of you time by moving on. #ValueProposition CLICK TO TWEET Watch for these 3 crucial signs you need to add more value. 1. NEGOTIATING PRICE When you’re talking with a prospect and they start negotiating price during the sales cycle. Do not go down the rabbit hole of arguing price. The worst position you can be in as a sales rep is negotiating against yourself. If the prospect wants to lower the price, it becomes a game of limbo: how low can you go? Instead of just acquiescing, you want to push back on that. They are telling you that they don’t see the inherent value in the price you’ve determined for your product. You can never negotiate against your own price, but you can flip the script. If, for example, a single client averages $60,000 and your product costs $20,000, the purchase pays for itself three times over. If your product can speed up the process, the relevant issue is how much money they’ll derive from using your solution. If the person you’re dealing with is an intermediary and they insist on dropping the price, what they are saying is that they don’t feel confident taking this solution at this price point to the decision makers. The quicker path is to lower the price. Instead, arm them with more things so they...