When the Rules Don't Apply—The G-FORCE Tool in the Control Centre

In this episode Patrick Allinson, Operations Control Manager at Great Western Railway, talks about his experience of the G-FORCE Tool. Used in the GWR control centre for nearly 12 months, Patrick talks about his experience and some of the incidents when G-FORCE has been used to speed decision making.01:39 About Patrick.02:30 How decision making is handled.03:49 Who has used the tool and who could use G-FORCE in future.05:12 When and how G-FORCE might be used, and when it should not, with some...