Why saying no to customers builds better products – Patrick Ndjientcheu (CPTO, Irembo)

In this episode of The Product Experience, Patrick Ndjientcheu, Chief Product and Technology Officer at Irembo, shares how his team transitioned from delivering projects for government to building a portfolio of scalable products. Patrick talks about shifting mindsets from execution to strategy, spinning out payments and identity into independent products, and the challenges of balancing internal bias with customer needs. He also reveals how Irembo is evolving into a super app, wh...