Implementation Matters with Jennifer Pahlka

In this episode, recorded live at the Civitas Networks for Health conference in DC, I sit down with Jennifer Pahlka, author of "Recoding America", to discuss how to improve implementation and impact of big new policy initiatives. The book and episode are essential reading and listening for anyone trying to make government – or any ambitious project - work for people.We discuss: The dangers of treating the bureaucracy – not citizens – as the clientClosing the gap between intellectuals (policymakers) and mechanicals (implementers)What policymakers can learn from agile Using data as a compass not a gradeJen points out that a waterfall approach to policy implementation is a pledge not to learn:“... When you see us trying to implement law and policy by always having information flow from the top to the bottom, and never letting it return back, that's the problem. There can be no software development involved in this at all. And we can still be in a waterfall. The reason waterfall is a metaphor is that water only flows one way.”#healthcare #investments #housing #medicaid #health #socialdeterminantsofhealth #managedcare Relevant LinksJennifer Pahlka’s book Recoding America United States Digital Service Code for America Civitas Networks for Health  Clay Shirky’s book, “Here Comes Everybody: the Power of Organizing without Organizations”Clay Shirky’s book, “Cognitive Surplus: Creativity and Generosity in a Connected Age”About Our GuestJennifer Pahlka is the author of Recoding America, and a pioneer in making government work for people in the...