155. Customer Loyalty | How Lady Gaga Turns Fans Into Fanatics with @JackieHuba

What is the ONE thing to focus on for business growth? We believe that ONE thing is customer loyalty – so, as we scale our business, that means our ONE thing is engaging with people like you. So we’ve been asking ourselves, how do we form a deeper, more meaningful relationship with every single one of you so that, ultimately, you become a raving fan and get a level of mastery on the content so that you can turn around and empower the people in your world? While we were asking these questions, Jay walk