The Role Of A Moving Company's Operations Manager

In this episode, Louis Massaro shares exactly what the role of an Operations Manager should look like in your moving company. You’ll learn: Why you need to manage processes over people. How to set quarterly objectives for your Operations Manager. Which Reports and KPI’s the Ops Manager should be responsible for. Are you thinking about hiring an Operations Manager, or already have one in place? Do you have their role in your moving company clearly defined? It can be frustrating to have somebody else in charge and they're not getting things done the way that you, as the owner of the business, would normally do them. You're trying to grow, you're trying to scale. You want to step away from the day-to-day and have your operations manager handle all that stuff. Right? But what happens is if the role isn't clearly-defined to where they know exactly what they're supposed to be doing, it creates chaos and confusion. You typically end up with an operations manager who's stressed and overwhelmed. In this video Louis shares exactly what the role of an Operations Manager should look like in your moving company. He gives you five areas where you can start to establish a clearly defined role for your ops manager. Because here's the deal… If you're going to scale, you have to step away from the day-to-day. You need to have a point-person that's in charge so that you could step back and work ON the business, not IN it. Set this person up with all the tools they need to be successful by listening to The Role Of A Moving Company’s Operations Manager now! MOVING CEO LIVE 2020! There is no "fluff" or basic ideas and concepts at this event. This is just PROVEN strategies that work in our industry if you have the guts and passion to FOLLOW YOUR DREAMS! April 2nd-4th, 2020. Tickets available now, go to www.MovingSeminar.com to register. Subscribe to my YouTube channel for more tips on growing your moving company. Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Follow me on Instagram for daily tips and motivation. ABOUT Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level. Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”. Meet him at LouisMassaro.com