5 Processes to Systematize Your Moving Company's Operation

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to systematize your moving company’s operation.  You’ll learn: Why you must conduct a scripted confirmation call on every move What you can do to control your truck inventory and save yourself money How to make sure your movers consistently ask for reviews from your customers Your customers don’t care about all the time and effort you put into generating leads, booking moves, setting up processes, creating raving fans, your accounting, your branding, scaling… They could care less about any of that. All they want to know is that your company is going to do a great job for them on the day of the move. Getting the crews out, the process of making sure you have enough movers to service every job that you have booked, that’s the core of your business. Yes, you need marketing so that you can have opportunities for sales. Yes, you need systems and processes in place to help things run smoother. But at the end of the day, no matter what size your moving business is, you need to make sure that your process of delivering the service that you promised to your customers is on point. In this seventh episode of the Moving CEO Scaling Series, Louis shares how to systematize your moving operations. He gives you his top 5 best strategies to help turn your operations into a well-oiled machine. It’s so important to have everything dialed in when it comes to dispatch and servicing moves because you already know that things are inevitably going to happen to make it more challenging. Movers aren’t going to show up sometimes. Trucks are going to break down sometimes. Customers might not be at the house sometimes… Those things will happen.  So you’ve got to systematize every other aspect of your operations to make sure that you are able to reliably and consistently provide a great experience for your customers, no matter what else happens. After all, your goal on every move is to create raving fans, so learn how to make your customers happier and your operations running smoother by watching 5 Processes to Systematize Your Moving Company’s Operation now! Go and download the last few episodes as well! Subscribe to Louis’s YouTube channel for more tips on growing your moving company. Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro ABOUT Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level. Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

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Take your moving business to the next level with Louis Massaro, the #1 Business Strategist and Success Coach for moving business owners. In this podcast, you’ll learn proven strategies and processes on how to reach higher levels of success in your company. Every week, Louis shares valuable insights, stories and expert interviews with takeaways you can implement in your business right away. You’ll also get a behind-the-scenes look and tactical training from Louis’s seminars and online training programs on how to improve each area of your moving business. Visit LouisMassaro.com to learn about Louis.