How Barclays Bank radically transformed its legal panel with Stephanie Hamon

Stephanie, Alex and Elliot discuss a wide range of issues relating to legal ops, including: * How Barclays Bank radically transformed the management of its legal panel, resulting in huge benefits both to the bank and to its law firms. * How the bank used data to formulate its strategy and measure the results. * What it means to shift an in-house legal function from being an enabler to a strategic partner. * How the bank included new-law companies in the mix of organisations supplying its legal services. * How Stephanie's background in law firm relationship management set her up for a senior legal ops role at one of the world's largest financial institutions. * What The Bionic Lawyer project is all about. * What the future of legal operations will look like. This will be the last episode of the podcast in 2019. We'll be back in January 2020!