159: The 'Done For You' Delegation Trap

In today's episode, we're diving into the topic of delegation once again. But this time, we'll be exploring a trap that many leaders, including myself, have fallen into - the 'Done For You' Delegation Trap. I discuss the idea of three service levels, a concept well established in the wider service sector, how this relates to delegation and how it can help you identify and avoid this common trap. Key lessons from this episode: 1. In the wider service sector there is a well-established concep...