Onboarding B2B Customers To eCommerce With Head of B2B Marketing At BigCommerce Fiona Norton
The Hard Truth About B2B eCommerce - A podcast by Isaiah Bollinger - Wednesdays
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Fiona Norton is the head of product marketing for B2B eCommerce at BigCommerce. BigCommerce is massively accelerating their B2B roadmap due to so much demand for their product and acquired two companies, BundleB2B and QuoteNinja, B2B apps on their marketplace to speed up the process. Fiona has done market research showing that the number one problem facing B2B is actually onboarding their customers to use eCommerce. Building it is simply not enough. Sales teams and customer services teams nee...
