Ep 23 - Why Empathy is Essential in Leadership - Mimi Nicklin

Mimi Nicklin is the internationally bestselling author of Softening The Edge - an incredible book about how humanity’s oldest leadership trait - empathy - is changing our world. The data shows that in emotionally intelligent organisations where empathy is high, we see performance, productivity, and creativity go up.Mimi believes that empathy – a scientifically validated skillset –has the power to not only change business environments, but to change society for the better. This was music ...