How to Keep Your Glamping Guests Coming Back for More

Kelda Bassett is a Director at Trudomes, a geodesic dome manufacturer specialising in the glamping industry. Kelda's experience isn't just confined to domes though; she's had an extensive career in the hospitality industry and knows how to create a fantastic customer experience.Today's episode covers a variety of subjects, including creating 'magic moments' for your guests; increasing customer retention; maximising revenue-per-guest and the advantages of domes over other glamping units. ...