Managing Emotions
Respond versus reacting - wait before answering, moved to email system that allows schedule sendBe a serving leaderNever blame, refrain from using pronoun "you", everOpposite of negative thought is complete ownership
Respond versus reacting - wait before answering, moved to email system that allows schedule sendBe a serving leaderNever blame, refrain from using pronoun "you", everOpposite of negative thought is complete ownership