Episode 19: Customer service first in estate agency

The Business of Property - A podcast by The Business of Property - Wednesdays

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Emma returns to join Simon and Stuart, chatting about why and how she got started in her property business. Discussion topics include: Emma's two businesses - speech therapy and Estate Agents Hub. Getting to know your customers, being open and honest, always putting them first. The science and non-science of property valuations. Being super flexible for the benefit of customers while balancing family with work. Taking children on viewings! Note: this episode was recorded before the COVID-19 lockdown.Special Guest: Emma Halliwell Marks.