Hostile Client or Customer Calls: Diffusion & Resolution • BEP 124

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⭐️ Book a 1 to 1 English Session with Rob: https://www.energeticenglish.com/coaching 📺 Watch: https://youtu.be/pormH0Hssjs 🔗Blog: https://www.thebusinessenglishpodcast.com/blog-ep124 📥 Newsletter: https://www.energeticenglish.com/3MM Tense client call got you sweating? This episode equips non-native professionals with polite, firm language to diffuse anger, resolve conflicts, and stay in control - featuring Charlie’s real-life turnaround. Unlock practical phrases, dodge common pitfalls, and b...